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| support | | Support Overview |
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Where to Buy | Warranty Statement | Technical Terms | Technology Roadmap | |
The level of product quality that earns us widespread industry approval also ensures that our defective rate is among the lowest in the industry. Even so, we recognize the need for fast, professional technical and sales support. Critical’s support representatives can answer your questions and give you information on system/memory configurations, upgrade options, product specifications and compatibility issues. Critical’s technical support team provides a "one-stop" solution for order qualification, fault isolation and corrective action. Should you experience a problem with your system, our representatives will assist you in identifying and solving the problem. All support calls are documented and reviewed to ensure that any problem is resolved effectively and quickly. For questions or comments regarding the technical support of Critical products, Toll-Free Technical Support is available Monday through Friday between the hours of 7:00 AM – 7:00PM PST. Email inquiries will be answered in the order they are received. If an email inquiry is made during weekend or holiday hours, the response will come on the next business day. Contact Technical Support: 1.800.884.8945 techsupport@criticalsource.com Copyright 2004 Critical Components. All rights reserved. All registered trademarks are property of their respective owners. |